Payments

The Payments page tracks all payment records for your organization. When a debtor makes a payment, it is recorded here and automatically applied to the account balance.

Recording Payments

Payments can be recorded from the Account Detail drawer:

1. Open an account from the Portfolio.
2. Click Record Payment.
3. Enter the amount, payment date, method, and optionally link it to a payment promise.
4. The account balance is automatically reduced.

When a payment is linked to a promise, the promise status is automatically updated to Fulfilled.

Payment List

The Payments page shows all recorded payments with:

• Account Reference — Which account the payment belongs to.
• Amount and Currency.
• Payment Date — When the payment was made.
• Method — Cash, bank transfer, card, check, or other.
• Reference — Transaction or receipt reference number.

Filters & Export

• Date range — Filter payments by date range using the From/To fields.
• CSV Export — Download the filtered payment list as a CSV file.

KPIs

Two summary metrics are displayed:

• Payments — Total number of payment records.
• Total Amount — Combined value of all payments in the current view.

Automatic Balance Updates

When a payment is recorded:

1. The account's pending_balance is reduced by the payment amount (never below zero).
2. If the balance reaches zero, the account status transitions to paid.
3. If linked to a promise, the promise is marked as fulfilled.

TIP

Record payments promptly. The execution engine uses account balances and statuses to determine which accounts still need contact — a recorded payment prevents unnecessary follow-up.