Notifications

Fynex sends in-app notifications to keep you informed about important events that require attention. Notifications appear in the bell icon in the top navigation bar.

Notification Types

Type	When it fires
Promise Overdue	A payment promise passed its due date without payment
New Escalation	An account was escalated and needs human intervention
Channel Error	A dispatch failed due to a provider error
Dispatch Batch Failed	Multiple dispatches failed in a single queue processing

Using Notifications

Viewing

Click the bell icon in the header to open the notification panel. Notifications show:

• Title — Brief description of the event.
• Body — Additional context (account reference, error details).
• Timestamp — When the notification was created.

Unread notifications are highlighted. A badge on the bell icon shows the unread count.

Marking as Read

• Click Mark all read in the notification panel header to clear all unread notifications.
• Individual notifications are marked as read when the panel is opened.

Real-time Updates

Notifications are delivered in real time via Supabase Realtime. You don't need to refresh the page — new notifications appear automatically as events occur.

TIP

Pay attention to Promise Overdue notifications. These represent accounts where the debtor expressed willingness to pay — following up quickly significantly increases the chance of recovery.